GDPR Compliant

Last updated: 9th January 2026

At Special Pest Services, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

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1. Who We Are

Business name: Special Pest Services

Sole trader: Special Pest Services

Address: Herefordshire

Email: contact@specialpestservices.com

Phone: 07377977323

You can contact us anytime regarding your personal data.

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2. Personal Data We Collect

When you use our website or contact us, we may collect:

• Name

• Email address

• Phone number

• IP address

• Any other information you provide via contact forms or emails

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3. How We Use Your Data

We use your personal data for:

• Responding to enquiries or quote requests

• Providing our pest control services

• Administrative and legal purposes

• Improving our website and services (via anonymised analytics)

Legal basis: We process your data under legitimate interest to provide our services and respond to enquiries.

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4. Who We Share Your Data With

We may share your personal information with:

• GoDaddy (website hosting)

• Email service providers (for sending replies)

• Regulatory or legal authorities if required by law

We do not sell or rent your data to third parties.

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5. Data Retention

We will keep your personal information only as long as necessary for the purposes above. Typically:

• Contact requests: up to 2 years

• Legal/accounting purposes: as required by law

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6. Your Rights

Under UK GDPR, you have the right to:

• Access your data

• Correct inaccuracies

• Request deletion

• Restrict processing

• Object to processing

• Lodge a complaint with the ICO (ico.org.uk)

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7. Cookies & Tracking

Our website uses cookies and analytics tools. See our Cookie Policy for details.

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8. Updates

We may update this Privacy Policy occasionally. The latest version will always be available here.

GDPR Compliant

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